US-Mattress Reviews
US-Mattress Customer Reviews (10)
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US-Mattress Customer’s Q&A
US-Mattress FAQs
About Us-mattress.com Payment Method?
US-Mattress offers several payment options to cater to the needs of its customers. They provide financing and leasing options to help customers purchase the mattress of their dreams without having to clear out their savings. One of the financing options is through Synchrony HOME credit card. This option offers No Interest if Paid in Full within 6, 12, or 18 Months on qualifying purchases. However, interest will be charged to the account from the purchase date if the promotional balance is not paid in full within the specified period. Minimum monthly payments are required. The minimum purchase amounts for the promotional periods are as follows: $1,000 for 6 Months, $1,500 for 12 Months, and $1,999 for 18 Months.
Another payment option is through Snap, a lease-to-own financing provider that empowers credit-challenged shoppers with the buying power to get what they need now. Snap offers a 100-Day Option, which offers a considerable reduction in the overall cost of the lease.
Lastly, Affirm is another payment option provided by US-Mattress. The eligibility for this option is subject to a check and is provided by lending partners.
Please note that all these payment options are subject to credit approval. For more detailed information, it is recommended to visit the US-Mattress website or contact their customer service.
Us-mattress.com Return Policy?
The Return Policy of US-Mattress includes a 120-Night Sleep Trial. Customers are allowed a one-time comfort exchange on any nationwide delivery for mattresses within 120 days after delivery. A minimum of a 30-day sleep trial must be completed before an exchange can be made. To qualify for a comfort exchange, a mattress protector must be purchased from US-Mattress on the same order. Any comfort exchange will be subject to a 20% restocking fee + a redelivery fee of $199. Reselected mattress must be of equal or greater value. The reselected mattress will not be eligible for a comfort exchange. Returns are not accepted. Products must be in "like new" condition, free of any damage or stains, and must include the original law tag. There are no comfort guarantees or size exchanges on adjustable beds and bed frames. All sales are final. Any accessory including, but not limited to, sheets, pillows, mattress and pillow protectors, futon covers and futon pillows are nonreturnable and nonrefundable. All special orders require a full payment before ordering. There are no cancellations or comfort guarantees on special orders. All deposits placed on special order items are nontransferable and nonrefundable. There are no comfort guarantees or size exchanges on any closeout and clearance items. All sales are final. Any staining or soiling of a mattress will void any warranty or comfort guarantee. The purchase and use of a mattress protector is highly recommended.
As for the Shipping Policy, US-Mattress offers free shipping and has gained nationwide popularity for its knowledgeable staff and frequent sales. It has online and in-store locations all over the US for easy access. The delivery is scheduled and the order can be tracked. There is also a Mattress Recycling Fee. However, inspection fees and/or delivery fees are additional for warranty claims.
About Us-mattress.com Popular Products and Services?
Us-mattress.com is a popular online store that offers a wide selection of mattresses, foundations, and bedding products. The store carries products from various brands including American Mattress, Ashley, Beautyrest, Bedgear, GhostBed, Gold Bond, Harvest, Nature's Sleep, Nectar, Purple, Restonic, Rize, Scott Living, Sealy, Serta, SFERRA, Sherwood, Slumbershield, Stearns and Foster, Tempur-Pedic, and US Mattress.
The products are categorized into mattresses, bedding, pillows, protectors, adjustable beds, box springs, and bed frames. The mattresses are further classified based on comfort scale, mattress type, height, brand, price, sleep position, and sub-brand. The highest price for a mattress is $12,990.00.
The store also offers a 120-night satisfaction trial and free delivery for its products. It has gained nationwide popularity for its free shipping, knowledgeable staff, and frequent sales. It also has online and in-store locations all over the US for easy access. The company was launched in 2001 by its current owner and founder Joe Nashif, and has a headquarters located in Michigan. The company has maintained its goal of matching customers with the perfect mattress since its beginnings, and kept its promise of low and affordable prices.
In addition to mattresses, the store also offers a wide selection of furniture and other sleep system accessories. The store's website allows customers to shop by category, find each essential part of their sleep system from a supportive foundation to the finishing touch accessories. The store's goal is to provide customers with a catalog of options that customers are raving about, to help them decide if their units are right for them.
The store stands out from their competitors with their great customer service and wide selection. It also offers a reward points program and has a great clearance sale section. Financing through Affirm is also available. The store has over 10k likes on Facebook and their A+ offerings have secured some quality attention from places like Good Housekeeping, Globe NewsWire, and Vox.
How can I contact US-Mattress?
To get in touch with US-Mattress, one can use the following methods:
- Phone: The contact number is 1-800-455-1052.
- Email and Chat: Visit the official US-Mattress website for email and chat options.
The store and sales hours (EST) are as follows:
- Monday: 10 am - 7:30 pm
- Tuesday: 10 am - 7:30 pm
- Wednesday: 11 am - 6 pm
- Thursday: 10 am - 7:30 pm
- Friday: 10 am - 7:30 pm
- Saturday: 10 am - 7 pm
- Sunday: 11 am - 6 pm
Please note that these hours and contact methods may vary, so it's always a good idea to check the official website for the most current information.